play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 6762863646
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, try clicking the "send OTP" button again. If you still encounter issues, use the app's live chat support system to seek assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, update and send your correct KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any issues and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not bonus rewards. This means you can't withdraw bonus funds, only the actual earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and adding your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically make the process take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes. Any winnings earned from using the bonus can be withdrawn. The bonus itself cannot be withdrawn, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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